Hi Key Trading · Customer Care

Contact Us

Have a question about our rattan cane webbing, your order, or a project? Send us a note and tell us how we can help.

How Can We Help?

Tell Us What You Need

A little information helps us get you the right answer more quickly.

Product Questions

Questions about weave, size, preparation, installation, finishing, or choosing the right rattan for your project.

Order Support

Include your order number when possible so we can identify your purchase and help more quickly.

Project Questions

Working on a cabinet, chair, dresser, screen, or furniture makeover? Tell us what you are creating.

Business Inquiries

Contact us about business purchases, partnerships, media, or other professional inquiries.

Send Us a Message

Let's Talk About Your Project

Whether you are planning your first rattan project or already have one underway, we are happy to help with questions about our products and their use.

Have a project question?

Tell us which rattan weave and size you are using and describe what you are making. If your question concerns an order, include the order number whenever possible.

Contact Hi Key Trading

Planning a Rattan Project?

Explore the Collection

Discover natural rattan cane webbing for cabinet inserts, furniture makeovers, chair caning, decorative panels, and creative projects.

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